Xbaeej Terms & Conditions — Your Complete Guide to Using Our Service

1 Introduction & Consent

These Terms and Conditions ("Terms") constitute a legally binding agreement between the entity operating the xbaeej platform and you (the user). By accessing or using the xbaeej website, mobile app, or any related services, you automatically agree to these Terms.

Xbaeej is an online Sports Betting and gaming platform serving users in Bangladesh. These terms and conditions are written in full to ensure every user can understand them clearly. If you have any questions, please reach out to our support centre.

Xbaeej reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

2 Account Registration

A valid account is required to use xbaeej. All information provided at registration must be accurate, complete, and kept up to date.

Registration Requirements

• Each person may only register one account. If multiple accounts are found under the same individual, all accounts will be closed and funds may be forfeited.
• You must provide your correct name, date of birth, email address, and phone number at registration.
• Keeping your account password confidential is your responsibility. Allowing anyone else to access your account is strictly prohibited.
• A copy of your National ID or passport may be requested for KYC verification.
• Xbaeej reserves the right to close any account opened with false information, at any time.

Account Security

If you suspect any unauthorised access to your account, contact our support team immediately. xbaeej will not be held liable for any loss resulting from sharing your password with others.

3 Eligibility & Age Requirement

Xbaeej's services are intended for adults only. Any individual who does not meet the following eligibility criteria will not be permitted to open an account or place bets on xbaeej.

• Applicants must be 18 years of age or older.
• You must use our services voluntarily and with full awareness.
• Anyone prohibited from betting by a court order is not permitted to participate.
• Immediate family members of xbaeej employees are not eligible to participate in certain promotions.

4 Betting Rules

Please read through the following rules carefully before placing any bets on xbaeej. Each betting market may have its own specific rules, which are listed separately on the platform.

Bet Acceptance

• Once a bet is confirmed, it cannot be changed or cancelled.
• Xbaeej reserves the right to void any bet placed at incorrect odds due to a system error.
• Bets must be placed before the match starts or within the designated timeframe.
• In live betting, odds can change at any moment — the odds at the time of confirmation are considered final.

Bet Cancellation & Refunds

A bet may be voided and the stake refunded in the following situations:

• If a match or event is cancelled or postponed.
• If a bet is not processed correctly due to a technical issue.
• A clear error in the published odds is identified.

Maximum & Minimum Bet Limits

Minimum and maximum bet limits are set individually for each market. The minimum bet is generally ৳50, while the maximum varies by market and event. xbaeej reserves the right to adjust these limits at any time.

5 Deposits & Withdrawals

To ensure fast and secure payments on xbaeej, we support multiple payment methods including bKash, Nagad, and Rocket. All payment transactions are completed through encrypted connections.

Deposit Terms

• You must only use payment methods registered in your own name.
• Deposits from third-party accounts are strictly prohibited — any such transactions may be seized.
• The minimum deposit amount is ৳200. No deposit fees apply.
• Deposits are generally credited to your account instantly.

Withdrawal Conditions

• Withdrawal requests are typically processed within 3–6 hours.
• The minimum withdrawal amount is ৳500.
• Full KYC verification must be completed before any withdrawal can be processed.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be temporarily suspended in cases of suspicious activity.

6 Bonuses & Promotions

Xbaeej regularly offers a variety of bonuses and promotions. Each offer comes with its own terms, which are detailed on the relevant promotion page. General bonus terms are outlined below.

General Bonus Terms

• Bonuses are single-use only, unless stated otherwise in the promotion.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Multiple bonuses cannot be combined at the same time unless the promotion explicitly permits it.
• Any attempt to claim bonuses using false information will result in account closure.
• Bonus funds are generally valid for 30 days. Any unused bonus will be forfeited upon expiry.

Welcome Bonus

New members receive a special welcome bonus on their first deposit. Full bonus terms and conditions are available on the Latest Promotions page. The Welcome Bonus is available to first accounts only.

7 Responsible Betting

Xbaeej is committed to promoting responsible betting. We believe betting should be a source of fun — never a cause of harm.

• You can set your own deposit limit, session limit, and loss limit at any time.
• You may request a voluntary short-term or long-term break at any time.
• Our dedicated support team is here to help with any betting-related issues.
• For more information on responsible betting Responsible Gaming page.

8 Prohibited Activities

The following activities are strictly prohibited on the xbaeej platform. Violations may result in account closure and forfeiture of deposited funds.

• Opening or operating an account using another person's identity.
• Opening or operating multiple accounts.
• Attempting to abuse bonuses or engage in bonus arbitrage.
• Participating in any activity related to odds manipulation or match fixing.
• Placing bets using software, bots, or any automated tools.
• Using the platform for money laundering or any other illegal financial transactions.
• Attempting to attack or hack the platform's security systems.

9 Privacy

Xbaeej treats the protection of your personal data as its highest priority. For full details on how your information is collected, stored, and used, Privacy Policy page.

• Your personal data is never sold to third parties.
• Your information may be used to improve our services and to meet legal obligations.
• All data is stored on servers secured with SSL encryption.

10 Account Closure

You can request to close your xbaeej account at any time. Please ensure you withdraw any available balance before closing your account.

Account Closure by xbaeej

Xbaeej may close or suspend your account for any of the following reasons:

• Violating any clause of these Terms and Conditions.
• If fraud or suspicious activity is detected.
• If KYC verification has not been completed.
• Upon instruction from a regulatory authority.

11 Dispute Resolution

Any dispute between xbaeej and a user will first be addressed through mutual discussion. Any complaint support@xbaeej.com.

• An initial response will be provided within 7 business days of receiving a complaint.
• Complex disputes may take up to 30 days to resolve.
• If a resolution cannot be reached through discussion, a neutral third-party arbitrator will be appointed.

12 Changes & Updates

Xbaeej reserves the right to update these Terms and Conditions at any time. For significant changes, advance notice will be sent to your registered email. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

The date of the latest update will always be shown at the top of this page. We recommend checking back regularly.